Privacy policy

Apex Data Entry - Privacy Policy

1. Introduction

Apex Data Entry, based in Ireland, is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our website (the "Website") and our data services (the "Services"). By using our Website and Services, you consent to the practices described in this policy.  

2. Information We Collect  

We may collect the following types of information from you:  

  • Information You Provide Directly: This includes information you provide when you contact us through our website's contact form, request a quote, or engage with our Services. This may include your name, email address, phone number, company name, and details about your data service needs.
  • Website Usage Data: We may collect information about your interaction with our Website, such as your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits. This information is typically collected through cookies and similar tracking technologies.  
  • Service-Related Data: When you utilise our Services, we will process the data you provide to us for the specific purpose of delivering those Services. The nature of this data will vary depending on the Services requested.

3. How We Use Your Information

We may use your information for the following purposes:

  • To Provide and Manage Services: To deliver the data entry, cleansing, conversion, processing, mining, and validation services you request.
  • To Respond to Enquiries: To communicate with you, respond to your questions, and provide you with quotes and information about our Services.
  • To Improve Our Website and Services: To analyse website usage data to understand how users interact with our Website and to identify areas for improvement. This may include analysing aggregated and anonymised data to enhance the functionality and user experience of our Website and Services.
  • Product Development: We may analyse aggregated and anonymised data related to service requests and usage to identify trends and patterns. This information helps us to understand the evolving needs of our customers and to develop and improve our service offerings. This analysis will not involve the use of your specific personal data in a way that identifies you.
  • Marketing Communications: With your consent, we may send you promotional emails about our Services, news, and updates. You can opt-out of receiving these communications at any time.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.  

4. How We Share Your Information

We may share your information with the following categories of recipients:  

  • Service Providers: We may engage third-party service providers to assist us with website hosting, data analysis, email marketing, and other services necessary for the operation of our business. These providers are contractually obligated to protect your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.  
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.  

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards appropriate to the sensitivity of the information we collect and process.  

6. Your Rights

Under the General Data Protection Regulation (GDPR) applicable in Ireland, you have certain rights regarding your personal data, including:

  • The right to access: You have the right to request a copy of the personal data we hold about you.
  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.  
  • The right to erasure: In certain circumstances, you have the right to request that we delete your personal data.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.  
  • The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  
  • The right to object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.  
  • Rights in relation to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.  

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.  

7. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the provision of Services, compliance with legal obligations, resolving disputes, and enforcing our agreements.  

8. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy (if implemented separately) for more detailed information.  

9. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.  

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the contact form on our Website.  

Last Updated: January 2025